It was so tempting to put a clickbait title like “4 Secrets to Selling Change” on this piece but nothing’s really a secret anymore, and readers would know that two paragraphs down. People have become smarter consumers in the past two decades. As a marketer, commercial or social, it is crucial to recognize and understand this. Whether you are selling a product or behavior, your market will know–and know quickly–if you’re giving them a load of crap. With social media, consumers or in the case of social marketing, the target audience, are no longer just the market–they have become the marketers as well (French, 2011). This evolution of roles must be carefully considered when planning the 4Ps for social marketing. Now what do you need when developing a social marketing mix? Authenticity (product). While fake luxury items may have a market in surprising segments of the global population, fake social products don’t. Some people may pay some money for class A bags, but most people will most likely not bother changing their behavior for a …